The Phone Screen Appointment System

The Phone Screen Appointment System

Patients who pass the online screening questionnaire will be invited to book a phone screening appointment at a time that works for both of you.

This means the majority of patients will choose a specific time to be contacted for their phone screen call, and they will need to be contacted at this time.

We will provide you with the patient phone screen appointments in the following way:

• Through a live Google calendar that contains each phone screen appointment. You can, at any time, block off time you are unavailable on this calendar, and this calendar integrates with any other online calendar, including Outlook calendars.
• Through an email for each patient containing their phone screen appointment time and the answers to the prescreening questionnaire. This email will also CC the patient and our team, opening up a direct line of communication.
• Through access to a live prescreen referrals spreadsheet containing the appointment details, contact details and the patient's answers to the prescreening questionnaire—including the answers of those who do not book a phone screen appointment. The referrals spreadsheet will also include de-identified questionnaire answers for those that failed the prescreener, the reason why and other reports on your recruitment. You can find out more about the prescreen referrals spreadsheet in this FAQ.