What If We Can’t Call People at a Specific Time?

If you’re having issues calling patients at the right time, we can implement one or more of the following:

• Let us know your availability, and we’ll update the time slots patients can choose from.
• Block off specific times directly on the phone screen calendar. If you’re having trouble accessing it, just let us know!
• Adjust appointment start times (e.g. every 10, 15, or 30 minutes).
• Change the call duration or add buffer time between appointments.
• Require advance notice (e.g. calls must be booked at least 1 hour ahead).
• Limit the number of phone screens per day to avoid overbooking.

Let us know which option(s) would work best for your team, and we’ll take care of the rest!